Cyber Incident Communications

When a cyber incident becomes a public trust crisis, make every message count

Calm, senior communications counsel for CEOs, general counsel and incident teams. We coordinate clear, accurate updates to customers, staff, regulators and media while your technical and legal teams manage the response.

Who this is for

CEOs and Boards making high-stakes decisions under pressure. General counsel managing legal and regulatory exposure. Communications leads needing message consistency. Government and regulated organisations navigating stakeholder alignment.

What the first call covers

A confidential conversation to establish the facts you know, the facts you don’t, who owns the decisions, and what needs to happen first. We help you build a holding statement, agree an update rhythm and prepare your spokesperson, fast.

How we can help

Pre-Incident Readiness

A board-ready review of your incident communications preparedness, with a clear 90-day action plan.

Live Incident Support

First-hour, first-day and first-week communications counsel during an active incident, working alongside your technical and legal teams.

Post-Incident Trust Rebuilding

Support restoring customer, staff and stakeholder confidence once the immediate incident is contained.

How we work together

Your technical team establishes the facts and contains the incident. Your legal counsel determines your obligations and manages privilege. We lead the communications: drafting, media handling and stakeholder coordination, working alongside both, not replacing either.